Breaking · Supervision
Compliance Review Finds RVP Spoke to Prospects
Anything he said or emailed to get there can and will be used against him.

WEST HARTFORD, CONN. — The compliance department of Lockridge Retirement Services surrounded the home of regional vice president Doug Sailer at 5:40 a.m. Thursday to conduct his annual review, which concluded that he had spoken to prospects.
Sailer, 46, emerged in a bathrobe holding his laptop over his head, as instructed. He had been nervous about the review for three weeks and had deleted nothing, because they had told him not to.
The review covered his year: 212 prospect calls, 1,400 emails, and 38 lunches. Each had been read, listened to, or expensed.
“He talked to a great many people this year. We need to understand why.”
“We’re here to support the field,” said Lockridge’s chief compliance officer, Marian Holt, from behind a car door.
The head of sales, Rick Pressley, watched from across the lawn. “We need him out there every day,” he said. “We also need him to say nothing.”
Sailer asked what he was accused of. Holt said that was what the review would determine. He asked how he should prepare. She said he already had, and that they had it.
Entered into evidence were an email that opened “Off the record,” a text message reading “should be fine,” and a LinkedIn comment, “Great insight!”, now under review as an endorsement.